Return & Refund Policy

Thank you for shopping with us! We want you to be satisfied with your purchase. Please review our Return & Refund Policy below.

30-Day Return Policy

• Returns are accepted within 30 days of purchase with a valid receipt.

• Items must be unused, unopened, and in their original packaging to be eligible for a return or refund.

Non-Returnable Items

For health, safety, and hygiene reasons, the following items cannot be returned or refunded:

• Opened or used party supplies

• Balloons (including helium-filled balloons)

• Custom, personalized, or special-order items

• Clearance or final sale items

Refunds

• Approved returns will be refunded to the original form of payment.

• Refunds may take 3–7 business days to appear, depending on your payment provider.

Exchanges

• Exchanges may be offered for the same or equal value, subject to product availability.

Damaged or Defective Items

• If an item is damaged or defective, please notify us and return it within 7 days of purchase with your receipt for a replacement or refund.

Additional Information

• Proof of purchase is required for all returns and refunds.

• We reserve the right to refuse returns that do not meet the policy requirements.

Thank you for choosing us to help celebrate your special moments! 🎉